Customer Survey

Your feedback is important to us. Please take our brief survey to let us know how we’re doing. Your comments will help our ongoing efforts to improve. Please indicate your level of satisfaction of products and services provided to you by Royster's Machine Shop, LLC.

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Company Name:

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Date:

Order Processing
Extremely
Very
Satisfactory
Not Very
Not at all
N/A
Response to quote request
Ease of placing order
Providing order status information
Meeting delivery schedule
Emergency / Rush deliveries
Notice of delays if necessary
Correctness of order
Products / Quality
Extremely
Very
Satisfactory
Not Very
Not at all
N/A
Overall quality
Range of capabilities
Engineering assistance
Competitive pricing
Customer Representative
Extremely
Very
Satisfactory
Not Very
Not at all
N/A
Frequency of contact
Response to special needs
Technical competence
Courtesy and friendliness
Problem solving
Overall performance

Areas we could better serve your company:

Additional Comments:



PO Box 1199, 215 US 41 South   •   Henderson, KY 42420   •   ph: 270.826.3396   •   fax: 270.826.2479   •   website by AXIOM™